To recover a Google Play Console account, you'll essentially need to recover the Google account associated with it. Here’s how you can recover your Google Play Console account:
1. Google Account Recovery (for the account linked to Play Console)
If you forgot your password:
- Go to the Google Account Recovery page: accounts.google.com/signin/recovery.
- Enter the email address associated with your Google Play Console account.
- Follow the steps to reset your password:
- Verify your identity by confirming your recovery phone number or email.
- Enter the verification code sent to your phone/email.
- Once verified, you can set a new password.
If you forgot your email:
- Go to the Google Account Recovery page.
- Click on Forgot email?.
- Enter your recovery phone number or recovery email address and follow the prompts.
- Google will help you retrieve the associated email through verification.
2. Recovering via Backup Codes (if you had 2FA enabled)
- If you had two-factor authentication (2FA) enabled, you may need to use one of the backup codes provided when you set up 2FA.
- If you don't have these codes, you can use your recovery phone or email to regain access.
3. If you no longer have access to recovery options:
- Use the Google Account Help Center to get assistance here.
- You may need to answer questions like:
- Last password you remember.
- When you last had access to the account.
- Security questions related to your account.
4. Contact Google Support:
- If none of the above methods work, and you still can't access your Google Play Console, contact Google Support for Play Console. You may need to provide details such as:
- Developer account registration info.
- Purchase history (if you paid for Google Play Console developer registration).
- Proof of identity and account ownership.